Pay-it-forward · at the point of sale

A coffee you buy today warms someone else tomorrow.

Float is a pay-it-forward ledger for independent retailers. Customers pre-pay into a business's float. That credit finds someone who needs it.

For
Independent cafés & shops
What it is
A float, not a loyalty scheme
Status
Live demo, ready to try
4G•)))100
Live · Towpath Café · N1
+
10:05
Liv tops up the pot
Whatever helps the most
+£5.00
Float pot grows
£33.10
13:48
Staff make up a meal deal
Gifted to a regular in need
−£6.20
Today across the network
£169
Into floats
£163
Redeemed
float · terminal · 00132
01 - The problem

Independent retail is fragile.

Context

Someone walks into their local café on a hard week. They have been there a hundred times. Today they can't quite afford it. The person behind the counter knows their name, knows their order, but has no mechanism to help without it feeling like charity.

The regular who was in that morning would have covered it without a second thought - if there was a way to do that. There isn't. Not yet.

Float is built for that moment. A pay-it-forward ledger at the point of sale, funded by regulars, managed by the business. Not an app for the giver's ego. Not a charity. Just a pot that sits there, ready, for when someone needs it.

50k
independent cafés in the UK, most without any giving or loyalty mechanism
£2bn
estimated value of unused UK gift cards annually - value that loops back, not forward
0
mainstream fintech products built for pay-it-forward at independent retail

The desire to help is everywhere. The infrastructure for it is nowhere.

02 - The concept

A ledger, not a loyalty scheme.

How it works

The business already knows who needs a hand. Float gives them a resource to act on that knowledge - quietly, without embarrassment for anyone. The giver never meets the receiver. The app just holds the pot.

01

Customer adds

A regular taps a QR code. Adds what they feel like. No account, no friction. They go about their day. The pot grows.

02

Business holds

The barista knows who has been struggling. The float gives them something to act on - no policy, no form, just discretion.

03

Someone benefits

The giver gets a single notification. No names. Just the quiet certainty that it went somewhere it was needed.

Live demo · tap to try it

Walk through a real transaction

These are the working screens, running in demo mode. Top up on the counter till, or watch a shop's public pot page breathe.

03 - Design decisions

Quietly radical. Visibly trustworthy.

Rationale

Float references Sunday's philosophy - payment flows that feel natural rather than transactional. But where Sunday is hospitality-warm, Float is civic-direct. It should feel like something a credit union would build if it had good designers.

01 - Typography

Anybody as the voice

A variable-width display sans that can stretch from ultra-condensed to wide. The mix of heavy and thin within the same typeface mirrors the mix of givers and receivers - same community, different circumstances.

02 - Palette

Near-white, ink, blue

No forest green. No terracotta. No cream warmth that signals "artisan." A near-white page with dark ink type is direct and clear - a ledger, not a mood board. The single blue accent signals trust without defaulting to banking.

03 - The ledger

Numbers as objects

Space Mono for all numerical data - monospaced precision that makes a balance feel like a statement of record. Credits and debits. The simplicity is the argument for trust.

04 - Anonymity

The receiver stays invisible

Givers see "redeemed by a stranger." Removing the receiver's identity eliminates any shame or transaction-feeling from the redemption. The business holds that relationship, not the app.

04 - Business model

Sustainable without extracting.

Revenue

Float takes a small transaction fee on top-ups. The business pays nothing. The contributor pays a marginal premium on generosity - which most people accept willingly when the purpose is clear.

Primary

Transaction fee on top-ups

1.5-2.5% on each top-up on top of Stripe processing. At £80k/month in float activity across a city network, this becomes meaningful revenue without extracting from the recipient.

Secondary

Business dashboard

Businesses pay a small monthly fee for analytics - contributor trends, redemption patterns, float velocity. Entirely optional. The core product is free to run.

Partnership

Council programmes

Local authorities seed floats in high-deprivation areas - paying a lump sum into a business's float on behalf of the community. Float handles distribution.

Long-term

Network effects

As the network grows, float credits could become transferable across businesses. The long-term play is a trusted local commerce network with social purpose at its core.

05 - Impact model

What a float actually does.

At scale

A single active float at one café, with ten regular contributors at £10/month, creates a meaningful local resource. At scale it becomes something structural.

ScenarioContributorsMonthly floatRedemptions/moAnnual value
Single café, active10 regulars£100~28 coffees£1,200
Single café, thriving40 regulars£400~110 coffees£4,800
High street, 10 businesses200 regulars£2,000~550 items£24,000
City network, 500 businesses8,000 regulars£80k~22,000 items£960,000
£0.
Cost to businesses to run a float
10s
Time to top up via QR
100%
Business control over who redeems
0
Data sold. Ever.

Float doesn't disrupt independent retail. It gives it a nervous system.

Early access

Want Float on your counter?

Tell us a little about your shop and we'll set you up. No commitment - have a look at the live screens first if you like.